What can I do if the optimization is unsuccessful?

Sometimes, we cannot optimize and allocate sellers to the items in your cart. Unsuccessful optimization can occur for the following reasons. 

We do not have the amount of an item you want available; please see the below example.

• Buyer cart: 1,000x Branded lipsticks
• Our inventory: 75x Branded lipsticks
• Result: We will not try to optimize or process this product as the difference is too significant

If an item in your cart does not meet its minimum order quantity; please see the below example.

• Buyer cart: 2x Branded lipstick
• Branded lipstick minimum quantity: 40x
• Result: We will not optimize or process this product as the increase is too significant

Your cart contains niche products or products from a single brand or category; please see the below example.

• Buyer cart: 100 stock keeping units (SKUs) from one brand, averaging five units per SKU
• Available cart: 100 SKUs from the same brand, averaging twenty units per SKU
• Result: Unable to optimize. Niche SKUs or brands may not be available for wholesale or may have limited quantities. 

Fixing an unsuccessful cart optimization

We recommend the below steps to rectify an unsuccessful cart optimization.

• Increase item quantities of items with a quantity less than ten
• Reduce item quantities of items with a quantity of over fifty
• Remove niche products or brands