What if you cannot fulfill my order?

Partial or no fulfillment

We use your wallet to refund prepaid orders we cannot deliver in their entirety.

For example, if you pay for twenty keyboards and before we issue your final invoice, we realize we can only ship fifteen; we will refund the paid amount of five keyboards to your wallet. We display any adjustments on your final invoice.

Expired orders

Your order will automatically expire if your payment doesn't credit our bank account within three business days.

Suppose your order expires; we will credit your wallet; because we haven't generated a final invoice for you, we will not issue a credit note. However, you can download a copy of your wallet's transaction history for record keeping.