Qogita wallets

Your account has two types of wallets; extricable and inextricable.

Your wallet (Extricable)

We use your wallet to refund prepaid orders we cannot ship in their entirety.

We use all available funds in your wallet as your primary payment method; we will show you the amount used on your invoice, if applicable.

You can independently withdraw the balance of your wallet to your bank account at any time.

Qogita credit (Inextricable)

We issue Qogita credit for referral bonuses, special discounts, and some refunds.

We use available Qogita credit to discount the payment of your next order. We will show you the amount used on your invoice, if applicable.

You cannot withdraw your Qogita credit.

Transaction history

While logged in, you can download a history of all your wallet transactions by following the below steps:

• Visit your account
• Click Your wallet
• Click the Excel button