Qogita wallets

Your account has two types of wallets:

Your wallet (Extricable)

We use your wallet to refund prepaid orders we cannot deliver in their entirety. We refund the amount you paid for items that could not be delivered to this wallet. 

If you have any funds in your wallet, we will use these as your primary payment method. We will use the entirety of your wallet funds during checkout if available.

You can withdraw the balance of your wallet to your bank account at any time.

Qogita credit (Inextricable)

We issue Qogita credit for referral bonuses, special discounts, and some refunds.

We use available Qogita credit to discount the payment of your next order. The amount used will be shown on your invoice. 

Please note that your Qogita credit might have an expiry date and is reset to zero on that date.

You cannot withdraw your Qogita credit.