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  1. Qogita
  2. FAQs

FAQs

General

  • Buying from Qogita
  • Selling on Qogita
  • What is a B2B Price?
  • Our referral network
  • Our Minimum Order Value (MOV)?
  • Our claims process

Your account

  • Account registration
  • Your account features
  • Managing your addresses
  • Shopping preferences and restrictions
  • Download our catalog

Payments and financing

  • Finding your invoice
  • Paying for an order
  • Qogita wallets
  • How our financing works
  • Deferring your payments
  • Value Added Tax (VAT) overview

Product information

  • Product details and overview
  • Pricing information

Cart and Checkout

  • Cart optimization
  • What can I do if the optimization is unsuccessful?
  • Why does my cart change at checkout?

Orders

  • Shipping insurance
  • Can I cancel or amend my order?
  • Do you accept returns and offer refunds?
  • Order process
  • What if you cannot fulfill my order?
  • Fulfillment process
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Shipping

  • What are your shipping costs?
  • Which carriers do you use?
  • Will I receive my order in one shipment?
  • What does ex-works mean?
  • Are shipments insured for delivery?
  • Can I track my shipments?

Developer hub

  • The Qogita Developer Hub
  • API overview
  • FTP overview
  • Authentication
  • Retrieve products
  • Manipulate cart
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