Wolfgang

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Activity overview

Latest activity by Wolfgang
  • Wolfgang created an article,

    Refunds, credit notes, and invoices

    Refunds Claims Upon approving a claim, we will issue Qogita credit into your Inextricable Wallet. You can use your Qogita Credit towards your next order with us; there's no limit to how much of you...

  • Wolfgang created an article,

    Who is responsible for customs fees?

    Our buyers are responsible for customs fees if they accept imported goods as part of their shopping preferences. Buyers have two options when ordering goods from Qogita based on their chosen shoppi...

  • Wolfgang created an article,

    What happens if I refuse or miss a shipment?

    Please do not refuse any shipment. Please accept all shipments and report any issues to us afterward. In cases where a shipment returns to the seller, either through refusal or failure to accept, w...

  • Wolfgang created an article,

    Shopping preferences and restrictions

    Shopping preferences (import options) We know every business has different needs, so we allow you to choose from where you want your products shipped. Choosing your preferred shipping locations dec...

  • Wolfgang created an article,

    Finding your invoice

    Shortly after you place an order, we will issue your final invoice and add it to your account in the orders section. We may issue your invoice before or after your ordered products are shipped. For...

  • Wolfgang created an article,

    Where is my order?

    Delivery times vary based on multiple factors, and the carrier only provides delivery estimates once a shipment is scheduled for delivery.   Processing time We provide an estimated processing time ...

  • Wolfgang created an article,

    Can I cancel or amend my order?

    All orders are final. As the entire order process is fully automated, we cannot offer cancellations or amendments after you place your order. We only offer refunds in particular situations. Suppose...

  • Wolfgang created an article,

    Selling to Qogita

    If you meet the below criteria, we'd love to have you! You are a registered business You can legally sell your goods You are responsible for selling and shipping Please visit our seller portal fo...

  • Wolfgang created an article,

    The Qogita Developer Hub

    Introduction You'll find comprehensive guides and documentation to help you start working with Qogita as quickly as possible and support if you get stuck. Our developer hub is currently under devel...

  • Wolfgang created an article,

    Our claims process

    Sometimes, things don't go according to plan. It may be that something you received is damaged, missing a few items from your order, or something else. Whatever it is, we are here to help wherever ...