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Can I choose my suppliers and where goods ship from?

 

 

While you can’t choose specific suppliers, you do have control over the region your goods are sourced from.

To manage this, simply go to your Account, click on your Profile, and scroll down to the Shopping Preferences section. There, you can select the countries or regions you'd prefer to source products from.

  • The country you source from may influence:
    • Packaging language
    • Shipping times
    • Special cases, for example EU/UK electrical power socket
    • VAT

 

⚠️

  • If you are in the EU, your options will only include EU countries.
  • If you are in the UK, your options will include both EU & UK

    This gives you flexibility over where your orders are fulfilled, even if the exact supplier remains anonymous.