Claims, Refunds & Returns

Understand claims and how you are protected if anything goes wrong with your order.

• How to raise a claim
• How to provide evidence when there is a problem with your order.
• How to provide evidence when any part of your order is not received.
• Do I qualify for a claim?
• What happens after I submit a claim?
• How are refunds processed for claims?
• Does Qogita allow returns?