Getting started

Understand how to create an account, browse our catalogue and track your orders.

• What is Qogita?
• Do I qualify for a buyer account?
• How do I register?
• Managing your addresses
• Browse our catalog
• Adding items to your cart
• Watchlist
• I am a Non-European buyer, can I place an order with you?
• I have a VAT number; why do you say it is not valid?
• Placing your first order
• Can you email me your catalog in an Excel file?
• What if there's not enough quantity available to meet the seller's MOV?
• Will I receive my order in one shipment?
• The product I want is out of stock. What can I do?
• How can I change my shopping preferences?
• How do I use a referral code someone has provided me?
• I have forgotten my password, what can I do?