When you order goods from Qogita, you may select products from various regions or countries. We aim to make your delivery process seamless, but customs clearance requirements may vary depending on your location.
For Buyers in the UK
If you're in the UK and ordering from the EU, Qogita will handle all customs clearance on your behalf. This means you won't need to worry about customs contacting you.
However, if you are contacted by customs authorities directly, please reach out to us immediately at support@qogita.com, and we will assist in resolving the matter.
For Buyers in the EU
If you're located in the EU, you will only receive orders from within the EU. This eliminates the need for customs clearance, ensuring a smooth delivery experience.