How do I pay for a US order?
You pay for US orders in US dollars by bank transfer, before we ship. Your account manager sends you a proforma invoice, you transfer the amount, and your order is confirmed once the payment reaches us.
How to pay
- Your account manager creates the order and emails you a proforma invoice. It shows the full amount due in US dollars, along with our bank details.
- Transfer the amount from your business bank account. Include the order reference from the proforma so we can match your payment.
- Send proof of payment to your account manager. This confirms your order without waiting for the transfer to clear.
- Your order is confirmed and goes to our suppliers.
⚠️ Always include the order reference. Payments without one take longer to match, which delays your order.
Currency
You pay in US dollars, into our US dollar bank account. Your account manager sets your account to USD, so every price you see on the platform is in dollars too.
If you collect from our warehouse in the Netherlands instead, we may invoice you in euros. Your account manager confirms the currency before you pay.
Payment methods
Bank transfer is the only payment method for US orders. We do not offer card payments, financing, or Buy Now Pay Later.
Minimum order value
US orders have a minimum order value of $1,500. Your account manager flags this as you build your order, so you know what you are working towards.
After you pay
Once we confirm your payment, your order goes to our suppliers and your stock is reserved. Delivered orders then take around 2 weeks to reach you.