At Qogita, we constantly strive to improve our services and cater to the evolving needs of our customers. That is why, effective Wednesday 5th of July, we have made a strategic decision to refocus our efforts exclusively on the Health and Beauty category.
What Does This Change Mean for You?
With our exclusive focus on Health and Beauty, there are a few key points to consider:
-
Onboarding More Sellers for Better Prices: We understand that competitive pricing is crucial for your business. By expanding our seller base in the Health and Beauty sector, we aim to offer you a broader range of SKU options, resulting in more competitive prices. This, in turn, allows you to enjoy higher profit margins.
-
Improved SKU Quality: Quality is our utmost priority. We are committed to rigorously vetting and selecting only the highest quality sellers and SKUs. This ensures that you receive top-notch products and minimizes the likelihood of any quality-related issues.
-
Deepening the Health and Beauty Sector: Our exclusive focus on Health and Beauty enables us to delve deeper into this sector. We will be expanding our offerings within various brands and subcategories, providing you with a comprehensive selection of products to fulfill your specific needs.
Frequently Asked Questions:
What happens if I have an ongoing order with products outside of Health and Beauty?
Rest assured, if you have placed an order for products outside of the Health and Beauty category, there will be no changes. Your order will be fulfilled as originally planned.
Can I still raise a claim for my order outside of Health and Beauty after the change takes place?
Absolutely! Our commitment to customer satisfaction remains unwavering. If you happen to have any issues with your order, you can still raise a claim. Just so you know, you have a period of two weeks from the date your invoice is issued to initiate a claim.
I only purchase items that are not Health and Beauty, and I have money in my wallet. What should I do?
If you have funds in your cash wallet, you can easily withdraw them at any time. For balances in your promotions wallet, please contact our support team at support@qogita.com. We will be happy to help you with any questions or concerns you may have.
Are you now exclusively focused on Health and Beauty products?
No, this is a temporary change as we concentrate our efforts on enhancing the Health and Beauty category. However, we have exciting plans for the future. As our platform continues to grow and evolve, we will reintroduce multiple new categories to provide you with a diverse and extensive selection. Our goal is to become your one-stop wholesale platform, offering a wide range of products, including electronics, toys, food, and more. We are committed to providing a positive and fulfilling buying experience for our customers. Stay tuned for updates and announcements as we expand our offerings in the future.
We are dedicated to providing you with the best possible experience. Our strategic focus on the Health and Beauty category will enhance product quality, increase profitability, and offer you an even wider range of options within this sector. If you have any questions, please get in touch.