Can I track my order?
Once an order has been paid for our sellers will start processing your order ready for shipment.
⚠️ Sellers have up to 3 working days to ship your order.
- Follow your order updates within your account's ‘Orders’ section.
- Click on the 'Shipments' tab. Here, you will be able to find detailed information about each supplier and associated shipments involved in your order.
💡Once your shipments are in transit, tracking links will become available.
Delivery notes
When your shipment is dispatched, you'll receive a shipment confirmation email that includes a delivery note. This document lists all items included in that specific shipment, making it easier to check goods when they arrive at your warehouse. This is especially useful for multi-shipment orders where the final invoice may not yet be available.
If the tracking link provided is not working please reach out to us on support@qogita.com