1. Qogita Support
  2. Finance and Taxes

Understanding VAT for your orders

We want to provide you with a clear understanding of how Value Added Tax (VAT) is applied to your orders, whether you are based in the UK or the EU. Here's a breakdown of VAT application based on different scenarios.

Watch our VAT explainer video here.

 

VAT on UK Orders

At checkout, Qogita will charge you the local VAT rate, and will source your products based on your 'Shopping Preferences' in your buyer settings. We will charge you VAT regardless of where your items are coming from.

If your items are sourced outside of the UK, Qogita will handle all imports and will pay import VAT at the border for you.

 

VAT on EU Orders with Domestic sourcing available

VAT on EU orders depends on the location from which the seller ships the products. Here's an overview for orders shipping to France, Italy, Spain, Belgium, Germany, the Czech Republic, Poland, and the Netherlands.

  • Qogita will charge you VAT at checkout to enable sourcing orders as locally as possible, ensuring the quickest delivery times.
  • In cases where a better offer is available internationally, Qogita will refund the VAT to your wallet at the moment the order has been invoiced. This is usually 3-4 business days after order placement.
    • Qogita will not source your orders outside of the European Union, unless enabled in the Buyer-settings. Qogita will not invoice VAT for products sourced outside of the EU. However, VAT may be charged at the border. 
  • You will receive up to two invoices for your order; one containing the Domestically sourced products, and one containing the internationally sourced products.
    • Note for Buyers in the Netherlands:
      As Qogita is a Dutch company, VAT will always be charged on orders shipped to buyers in the Netherlands, regardless of sourcing. Buyers can claim back this VAT from their local tax office as needed. Buyers in the Netherlands will only receive one invoice, containing both Domestic- and internationally sourced products.

 

VAT on EU Orders with no Domestic sourcing available

Qogita will not charge VAT on checkout, no further VAT is invoiced unless the Buyer has enabled sourcing from outside of the EU in their buyer-settings.