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When will my invoice be available?

When your invoice will be available depends on your payment method:

  1. If your order is paid via bank transfer or credit/debit card:
    • The pro forma invoice will be available for download, in pdf and CSV format, once the order is marked as “paid”.
    • The final invoice will be available within 7 business days for download, in pdf and CSV format, once the supplier has confirmed the order and it is marked as “in progress”.
  2. If your order is financed via Mondu:
    • The pro forma invoice will be available for download, in pdf and CSV format, after you checkout on Mondu and Mondu has confirmed your order.
    • The final invoice will be available within 7 business days for download, in pdf and CSV format, once the supplier has shipped the order and it is marked as “shipped".