1. Qogita Support
  2. Claims and In-Transit Protection

Are shipments protected for delivery?

To ensure the safety of your order, starting from November 13, 2023, we automatically include in-transit coverage (shipping protection) during checkout. This service offers you peace of mind by guaranteeing a refund in case of any damage, loss, or theft during transit (subject to receiving the required evidence within the specified timeframe).

You can read more about our claims policy here.