How do I pay with a bank transfer?

If you chose to pay your order via bank transfer please follow the steps below:

When your cart is ready to check out click on “check out X suppliers”
Select a payment method, in this case you will click on “Pay via bank transfer”
Click on “Place your order” then on “Pay now”
You will see the details for the bank transfer as soon as you click on “Pay now”.

⚠️ Please make sure you include your order number as a reference otherwise the payment will not be recognized.

⚠️ Payment must be received within 2 business days, or the order will be automatically cancelled.

If you would like to consider other payment options, please check this page.

What happens after I pay the bank transfer?

Presuming you put the order number on the reference on the payment, your order will be marked as paid within 1-2 business days within the order page on your account.

You will also receive a confirmation email saying your payment has been received for your order number.

If you do not see your order marked as paid within 1-2 business days, please contact support.

If you forgot to put your order number as the reference, please email support the proof of payment, alongside the order number and a member of our team will take a look. Otherwise it will not be possible for the system to identify your payment.