1. Qogita Support
  2. Claims and In-Transit Protection

Protected shipping coverage

We provide protected shipping coverage for all orders to ensure the security of your goods during transit. Covered incidents include damage, delivery to the wrong address, loss in transit, or suspected theft.


Cost Calculation

The cost of protected shipping coverage is seamlessly integrated into the final price of your order and is based on 1% of the value of the goods being shipped.


Submitting a Claim

In the unfortunate event that an incident impacts your shipment, you can easily initiate a claim through your Qogita account.


Claims Review

Upon claim initiation, our team will carefully review the details against our claims policy to ensure a fair and efficient resolution.


Contact Information

For any questions or assistance related to protected shipping coverage, feel free to contact our customer support team at support@qogita.com.