What's included in my shipment?

Each shipment contains your ordered products along with a digital delivery note to help you verify the contents upon arrival.

Digital delivery note

When your shipment is dispatched, you'll receive a shipment confirmation email that includes a delivery note. This document lists all items included in that specific shipment, making it easy to check goods when they arrive at your warehouse.

💡 Delivery notes are especially useful for multi-shipment orders, where the final invoice may not yet be available and only provides an order-level overview.

Multi-shipment orders

If your order includes products from multiple suppliers, it will arrive in separate shipments at different times. Each shipment will have its own:

Tracking number
Delivery note listing only the items in that shipment
Shipment confirmation email

To view all shipments for an order, go to your account's Orders section and click on the Shipments tab.

📖 See also: How do I track my order?

Something wrong?

If items are missing, damaged, or incorrect, please report the issue as soon as possible.

📖 See: What happens if I receive a damaged item?

For further assistance, contact us at support@qogita.com