Where is my shipment?
To track the status of your shipment, you can easily find the tracking information in your Qogita account:
- Log in to your account and navigate to the Orders section.
- Select the order you’d like to track.
- Click on the “shipments” tab to view shipping information, including tracking numbers and carrier details.
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If your order has been lost, or your tracking number doesn’t clearly show that your shipment will be correctly delivered by a certain time, please submit a claim.
- Check how to raise a claim for more information.