When selling products on third-party marketplaces, it's crucial to comply with their verification processes.
Here's how we handle documentation requests for orders intended for resale on such platforms:
1. Invoice Compliance: Our invoices are meticulously designed to meet the rigorous requirements of third-party marketplaces. They contain all the necessary information for verification purposes. Providing these invoices to the respective marketplace should typically suffice for order confirmation. However, depending on the brand or product, additional verification might be necessary, as per the marketplace's policies.
2. Verification Requests: Occasionally, the marketplace might reach out to us directly, seeking confirmation of the origin sale of the goods you're selling or intending to sell on their platform. In such cases, we cooperate with the marketplace to address any further questions they may have regarding the transaction.
3. Initiation of Verification: While we can confirm your order to a third-party marketplace, we're unable to initiate verification requests by directly contacting the third party. The responsibility for providing the necessary documentation and facilitating verification lies with the marketplace re-seller.
4. Authorized Reseller Forms: If you're requested to provide an authorized reseller form, you must obtain this directly from the manufacturer of the product. We are not able to provide this documentation on behalf of the manufacturer.
5. Additional Information: Should you require additional information about our company to share with third-party marketplaces, you're welcome to provide details listed in our terms, including company name(s), registered address(es), tax details, and bank details. Information provided in the final invoice can also be shared for verification purposes.
6. Returns Policy: While we strive to assist you in fulfilling marketplace requirements to sell products, it's important to note that if a third-party marketplace refuses to accept your listing, we are unable to accept returns based on this refusal.
We're committed to supporting you as much as possible in your endeavors to sell products on third-party platforms. Should you encounter any difficulties or have further questions regarding verification processes, feel free to reach out to our support team for assistance on support@qogita.com.