Getting started

Understand how to create an account, browse our catalogue and track your orders.

Orders Shipping & Delivery

Understand how to track your order and the benefit of shipping insurance

Payments & Financing

Understand about payment options, our financing service, invoicing and credit notes, refunds and our tax calculations

Claims, Refunds & Returns

Understand claims and how you are protected if anything goes wrong with your order.

Marketplace Reseller FAQ

Understand the guidance and processes for reselling via third party marketplaces when buying via Qogita

VAT, Customs & Taxes

Product Information & Compliance

Community & YouTube Knowledge Base

FAQ